I Keep Getting An Error With Shootergame.exe

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Minimum System Requirements:

Windows:

  • OS: 64-bit operating system that is Windows 7 Service Pack 1 or newer
  • Processor: 2 GHz Dual-Core 64-bit CPU
  • Memory: 4 GB RAM
  • Graphics: DirectX 10 compatible GPU with at least 1 GB video RAM
  • Hard Drive: 40 GB available space

Mac OS X

  • OS X 10.9 or higher
  • Processor: 2 GHz equivalent CPU
  • Memory: 4 GB RAM
  • Graphics: OpenGL 3 compatible GPU with at least 1 GB video RAM
  • Hard Drive: 20 GB available space

Linux

  • OS: Ubuntu equivalent distro
  • Processor: 2 GHz 64-bit CPU
  • Memory: 4 GB RAM
  • Graphics: OpenGL 3 compatible GPU with at least 1 GB video RAM
  • Hard Drive: 20 GB available space

 

Please read over the following Common Solutions thread to see if you are able to resolve your technical issue:

 

https://survivetheark.com/index.php?/forums/topic/7364-common-solutions-try-these-first/

 

This post will be the start of common solutions to problems you may be experiencing. Complete the steps in their entirety if they apply to your problem up to the point that the issue is resolved.

There is no need to go through all the troubleshooting steps if it is resolved along the way.

 

If you're still having issues after reading and attempting the resolutions in the Common Solutions thread, please then submit a ticket with either a DxDiag report or your System Profiler attached.

You can do so with these steps:

 

For PC, please attach a DxDiag for review.

To run a DxDiag report follow the steps below:

- If you are running Windows Vista or higher go to your taskbar.

- Click on, "Start Button".

- Click on, "Run".

- In the pop-up window enter DxDiag and hit ok.

- The DirectX Diagnostic Tool pop-up window should appear.

- Click on, "Save all information".

- Save As" window should be present.

- Click on, "Save" (The file should be saved to your desktop as DxDiag.txt)

- Exit the DirectX Diagnostic Tool.

 

For MAC use the Apple System Profiler and send us the text file.

- To do that, search for "profiler" using Command-F.

- Run that and then save the txt file and send it to us.


For things such as crashes or fatal errors, when submitting a ticket for further help we will ask if you have read the thread and what solutions you have attempted already. At a bare minimum, please try the General Troubleshooting block. Also, please include the fatal error if possible (its text is automatically copied into your clipboard usually), and what solutions you have already attempted when making your thread to help speed up the process. Thank you!

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