My character was erased!

Ortalio -

If your character was removed or deleted due to an in-game issue, please submit a ticket with the following information:
 
Date of the incident:
Character Level:
Screenshot of your character:
 
Click here for more info on how to submit a ticket to us
 
**Once your survivor has been deleted, we are unable to get you access to it again.
Have more questions? Submit a request

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