My character was erased!

Ortalio -

Please note that making a new character in your game will delete your previous one. At the moment, there isn't a way to restore a character after making a new one and all deleted progress of the character is unavailable for us to retrieve. 
If your character was removed or deleted due to an in-game issue, please submit a ticket so we can gather more information.
 Click here for more info on how to submit a ticket to us
Have more questions? Submit a request


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