All of our server related issues are taken care of by our Server Engineers. The fastest way to get this resolved would be to report it here.
Please review our known server outages posts here to keep up to date on what our Server Engineers are currently aware of! They'll work as quick as they can to get the issues resolved and the servers back up!
Unfortunately, Customer Support will not be able to assist with getting servers back in order. If you submit a ticket regarding server issue, we will refer you to the link posted here. Thank you for your understanding.