We know how painful it is when your server is down. The fastest way to get this resolved would be to report it here.
All of our server related issues are taken care of by our Server Engineers, who can be informed of server issues via the link provided above.
Please review our known server outages posts on the forums to keep up to date on what our Server Engineers are currently aware of! They'll work as quick as they can to get the issues resolved and the servers back up!
Unfortunately, Customer Support will not be able to assist with getting servers back in order. If you submit a ticket regarding this we will refer you to the link posted here. Thanks for your understanding in this!